August - 2018
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The course starts with the basic performance terms (economy, efficiency, effectiveness) by which objectives of public and nonprofit organizations can be described. Then techniques of management are discussed which make possible to touch and measure performance objectives at organizational or sector level. Elements of controlling and information system are also introduced.


Readings required:

- Robert N. Anthony, D.W. Young: Management Control in Non-profit Organizations. McGraw Hill Higher Education; 7Rev Ed edition (July 1, 2002).

Readings recommended:

- Sh. Glouberman – H. Mintzberg: Managing the Care of Health and the Cure of Disease—Part I and II. In: Health Care Management Review, Winter 2001, pp. 58-86.

- H. Mintzberg: Managing Government – Governing Management. In: Harvard Business Review, May/June 1996, pp. 75–83.

Last modified: 2011.07.13.

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